Not every transportation question can be answered by a booking form. If you need clarification about a service, pickup area, vehicle requirement or upcoming reservation, the Solano Airport Shuttle contact page provides a direct place to send your question.

Before contacting us about a new journey, it can help to have the basic trip information available. This includes the travel date, pickup location, destination or airport, approximate time, number of passengers and any relevant luggage requirements. If the question concerns an airport transfer, including the airport and flight information where available gives useful context.

Customers with an existing reservation should provide the information necessary to identify the booking. If your flight, pickup address, passenger count or itinerary has changed, clearly explain what is different so the request can be reviewed against the original transportation details.

General questions are welcome as well. You may want to know whether a particular pickup location falls within our service area, whether a vehicle category is appropriate for your group, or whether point-to-point or hourly transportation is better suited to your itinerary.

Our website contains dedicated pages for airport transportation, point-to-point service, hourly shuttle arrangements, wine country transportation, fleet information and principal service locations. Reviewing the relevant page first may provide an immediate answer, while the contact page is useful when your situation requires more specific information.

For reservation requests, we recommend using the booking page rather than sending an incomplete general inquiry. The reservation form is structured to collect the core details of the journey and makes it easier to understand the transportation being requested.

For other questions, use the contact options shown on this page. Accurate information helps produce a useful response, so please avoid sending only a city name or a message such as “airport price” without the details that determine the trip.

Our objective is straightforward: understand your question and provide information relevant to the transportation you are actually planning.